Privacy

Privacy Policy

The Hyakuna Garan website is operated by JCC Co., Ltd. (the Company). The Company complies with the laws and other standards that apply to the handling of personal information, has established the following policy, and works to obtain, use, manage and protect personal information properly.

1. Collection of personal information

The Company collects personal information only by lawful and fair means and only with the consent of the person concerned. The purpose of use is made clear, and the information requested is limited to what is needed to achieve that purpose.

2. Use of personal information

Personal information entrusted to us by customers is used for the following purposes. Where personal information is to be used for a purpose not listed below, the Company first obtains the consent of the person concerned.

  • Taking reservations for accommodation, the restaurant and other services, and the work that accompanies them
  • Sending notices from the Company
  • Sending questionnaires to improve the Company's services

3. Management of personal information

The Company keeps the personal information it obtains in a secure state and takes measures to prevent unauthorised access, loss, destruction, falsification and leakage.

4. Enquiries from the person concerned

The Company endeavours to respond promptly, within a reasonable scope, to enquiries from the person concerned about the handling of their personal information.

5. Disclosure to third parties

Personal information entrusted to us through this site is not shared with third parties and is not disclosed to anyone. However, even where the consent of the person concerned cannot be obtained, personal information may be disclosed in the following cases.

  • Where there is a court order based on law.
  • Where a customer's conduct toward the Company breaches terms of use or guidelines, and disclosure can reasonably be judged necessary to protect the rights or property of the Company.
  • Where urgent action is needed to protect the property or safety of the Company, the customer or the public.

6. Laws and other standards

The Company complies with the Japanese laws on the protection of personal information and other applicable standards, and works to improve this policy continually.

The Company may revise the privacy policy published on its website and elsewhere in order to improve the protection of personal information or in response to changes in laws and other standards. Please check it regularly.